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 FAQs

 
 
Frequently Asked Questions


How long does it take to set up an account?
Orders can be set up INSTANTLY after the payment. No need to wait!

How much do you charge for domain registration?
We can register your .com, .net.,.info or .org domains for12$ per year.

Do you offer money back guarantee?
Yes, We offer 30 day money back guarantee.

What methods of payment do you accept?
We accept cheques, money order, bank transfer.

How do I access my control panel?
You can login to your control panel at
http://yoursite.com/cpanel

where "yoursite.com" is your own domain name.

Do you allow Adults sites ?
No. We do not host adults web sites on our servers.

Where are my statistics?
Click the report button after logging into account and hit the Site Statistics option. This will open a new window to Site Statistics with all your statistics for that domain.

What is the full path to my cgi-bin?
/usr/local/psa/home/vhosts/yoursite.com/cgi-bin/

where "yoursite" is your own domain name.

Which folder do I load my web pages to?
You should place all of your web documents in the public_html directory

I've uploaded my site and still see "placeholder for ..."?
You are still seeing the default index.html page set up when you ordered your hosting plan through us. Make sure to delete that old index.html page, then your site should resolve correctly. note: All letters must be simple letters. eg:- index.htm , index.php or index.html

Can I have CGI outside of the bin?
Yes, CGI will function in the folder

What version of Perl comes installed on your servers?
Perl 5.6

What version of PHP comes installed on your servers?
PHP 5.x.x.


What is the correct path to Perl?
#!/usr/bin/perl

What is the correct path to sendmail?
/usr/sbin/sendmail

How long does it take for my DNS changes to update world wide?
Normally you can expect to see your web site DNS to change within 24 hours once you have made the modifications at your registrar. However, we have seen it take up to 7 days in some cases where registrars and ISPs are a little slower.

 

 

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